Frequently Asked Questions

• What does a patient advocate do?
  A patient advocate helps you make sense of the healthcare system, so you feel less overwhelmed and more in control. I offer support with things like preparing for appointments, researching providers, understanding a new diagnosis, and coordinating care, always with compassion, clarity, and your voice at the center.

• Do you accept insurance?
  No, I don’t bill insurance for my services. As an independent patient advocate, I work directly for you, not a hospital or insurance company. This allows me to support you without restrictions or limitations, so everything I do is centered on your needs, not what insurance allows.

• What doesn’t a patient advocate do?
  While I’m a nurse by background, I do not provide hands-on care, make medical decisions, or offer medical advice. My role is to guide, support, and help you feel more informed and empowered, not to replace your healthcare provider.

• Why would I need your services?
  Healthcare can be confusing, time-consuming, and stressful, especially if you’re dealing with a chronic illness, facing a new diagnosis, or helping a loved one from a distance. I’m here to walk with you, simplify the process, and help you feel seen, supported, and prepared every step of the way.

• Can you help me if I live in a different state?
  Yes! All of my services are provided remotely, through phone or video, so I’m able to support clients and families anywhere in the U.S.

• How much do your services cost?
  A combination of flat-rate packages and a flexible monthly retainer is available to meet a range of needs. After an initial consultation, the most suitable option will be recommended based on the client’s unique situation. All pricing is shared up front. No hidden fees, just transparent, personalized support every step of the way.

• How does the process work?
  It starts with a free 30-minute consultation to explore your needs. From there, you can choose the package or support option that fits best. The process is simple, flexible, and centered around you.